Support

Getting support

The easiest way to get technical support for any of our products is by sending an e-mail to our support department: support@wieweb.com
You will always receive a reply within 24 hours. Bug reports are given a high priority – usually an update is available within one week.

CleWin 5.4 updates

Minor updates are free for educational institutes and for commercial customers with a support and update subscription. They can be downloaded and installed through CleWin’s Help|Check for updates command. A complete re-install of the software is not necessary.

Please contact us in case you prefer to install updates through an installer, e.g. for computers that do not have an internet connection.

DEPLOF font

The DEPLOF font was designed by David Elata (MEMS Lab, Technion, http://mems.technion.ac.il) and kindly provided for other users of CleWin. The font will significantly reduce file sizes and is designed to prevent small features (e.g. the two islands inside an etched ‘8’) to fly off during sacrificial release.

DEPLOF font (Updated: January 13, 2012)

Matlab toolbox

This toolbox was created my Marcel Dijkstra (University of Twente, http://tst.ewi.utwente.nl). If you are using Matlab scripts in CleWin you will certainly appreciate it. Please note that this version of the toolbox requires CleWin version 4 pro, 5.0, 5.1 or 5.2. An updated version of the toolbox is included with CleWin 5.3 and later.

Matlab toolbox (Updated: February 19, 2009)
Matlab toolbox 64-bit (Updated: March 20, 2011)
The 64-bit version of the toolbox is needed when you have a 64-bit version of Matlab.